Coeur d'Alene Tribe • Kootenai Health
Cities of Coeur d'Alene • Dalton Gardens
Hayden • Huetter • Post Falls
Kootenai Metropolitan Planning Organization
Post Falls Highway District
Public Transit Services in Kootenai County
REQUEST FOR PROPOSALS
TRANSIT SYSTEM ASSESSMENT
SERVICE AND FARE EQUITY ANALYSIS
The Grants Management Office is seeking responses to this Request for Proposals (RFP) from qualified Professional Services
Providers who specialize in transit analysis, design, and engineering to conduct a Title VI Service and Fare Equity Analysis.
click here for a copy of the RFP.
The Kootenai County Transit System encompasses Citylink Fixed Route service, Kootenai Health - Transportation/Paratransit service, and
Kootenai County - Citylink Paratransit (currently operated by MV Transportation). Transit Service in the urban area is a cooperative effort
between Kootenai County, Coeur d'Alene Tribe, Kootenai Health, the Cities of Hayden, Dalton Gardens, Coeur d'Alene, Huetter, and Post Falls,
Kootenai Metropolitan Planning Organization, and Post Falls Highway District. The Federal Transit Administration considers this cooperative
transit operation quite unique compared to other transit agencies across the country. The legislative board for the transit system is the
Kootenai County Board of Commissioners. All public transit service is provided free to the public thanks to our generous funding partners.
Kootenai County welcomes your input and questions. Please contact the Kootenai County Transit Office at 208.446.1616 or by email to Kimberly Hobson at
Citylink Urban Area Fixed Route Bus Service
In the urban area, fixed route bus service consists of the B Route providing service to Post Falls and Huetter, the C Route providing service
to Hayden, Dalton Gardens, and Coeur d'Alene, the Link Route providing service to Riverstone, the Hospital area, and the Coeur d'Alene Casino
and Resort and the Plummer Express providing commuter service from Coeur d'Alene to Plummer. Transit service is provided seven (7) days a week
from 6:00AM - 10:00PM for the B and C Routes. For the Link route from Coeur d'Alene to the Casino service is provided from 5:40AM - 1:00AM
seven (7) days a week. Plummer Express runs Monday through Friday. All buses are lift equipped for ease of boarding and bicycle racks.
For Citylink urban area
route information, please click on the routes listed below:
Citylink also provides fixed route and paratransit service in the south county rural area and within the Tribe Reservation.
For Citylink Rural fixed route services, please click here.
For Citylink Rural Paratransit services, please click here.
Kootenai County Paratransit Service
Paratransit service in Kootenai County is provided cooperatively by Kootenai Health (for medical trips) and Kootenai County as Citylink
Paratransit (all trips) as a complementary service to fixed route bus service for people who are eligible under the Americans with Disabilities
Act (ADA). Paratransit is a door-to-door shared ride transportation service for people who because of the effects of their disability are not
able to utilize the regular fixed route bus service either some or all of the time. Eligible riders are determined through an application,
interview and/or assessment process.
Paratransit service is provided from 6:00 AM to 10:00PM during weekdays, 7:00 AM to 10:00PM Saturdays, and 7:00AM to 7:00PM Sundays/Holidays
by advanced appointment.
To schedule a ride on paratransit services, please call 208.446.2255. Our scheduling office is open 7 days per week 8AM - 5PM. Our TTY number
You may call Kootenai Health Transportation Services directly at 208.446-7966 for scheduling between the hours of 7AM - 4:30PM Monday
For more information on Paratransit service, please click on one of the following documents:
For a Paratransit Application,
please click here.
To receive a paratransit service application by mail please call 208.446.2255 and press option 3. Please leave your name, address, city,
and zip code as well as your phone number.
To view a map of the Paratransit Service area, please click here.
To see if you are within the service area,
you may enter your address or destination under the Search By box and click by building address located at the upper right hand corner of the map.
Also, under map layers in the upper left hand of the map, please make sure that the roads labels and bus routes are checked. The area shaded pink
is the paratransit service area boundary.
For Kootenai Health Transportation Services information,
please click here.
Online Transit Documents
As a recipient of federal funds for public transit, the Federal Transit Administration requires Kootenai County to post certain documents
pertaining to transit matters. Please click on the document below you wish to view.
Upon request, alternative formats, special accommodations, or translation services of information will be provided. Please call (208) 446-1616.
Our TTY number is 446-2145. Kootenai County assures nondiscrimination in accordance with Title VI of the Civil Rights Act of 1964, and Civil
Rights Restoration Act of 1987 (P.O. 100.259) and the Americans With Disabilities Act, as amended.
Other helpful information regarding public transit in the urban area of Kootenai County may be accessed by clicking on the links below: