Shelly Amos
County Assistance Manager
Email: Click Here
P: (208) 446-1886

Physical Address:
451 Government Way
Coeur d'Alene, ID 83814
Click here for map.

Mailing Address:
PO Box 9000
Coeur d'Alene, Idaho 83816-9000

Office Hours:
Monday-Friday 9:00am to 5:00pm

What County Assistance Will Not Pay For


  • Will not provide more than one month's assistance in any 12-month aggregate time period (assistance received by another county in Idaho will count in this calculation)
  • Will not provide continuing or long-term assistance
  • Will not make payments to relatives or other household members
  • Will not pay for reconnection fees, deposits, late fees or interest charges
  • Will not pay for irrigation fees, cable TV, and any other goods or services that are unnecessary to living or maintaining a home
  • Will not pay for deposits
  • Does not issue Food Stamps
  • Will not assist in paying Child Support
  • Does not handle Child Protection matters
  • Will not pay Child Care
  • Does not handle Child Custody matters
  • Will not pay Auto repair/maintenance
  • Will not pay car/home insurance
  • Will not pay mortgage payments
  • Will not pay Security Deposits

  • Service provided merely for your convenience or the convenience of the provider
  • Inpatient services that reasonably could have been provided on an outpatient basis
  • Services not provided in accordance with generally accepted standards of medical or surgical practice in this community
  • Services not consistent with the symptoms, diagnosis or treatment of your condition, illness or injury
  • Bone Marrow transplants, and any other related services or prescription drugs
  • Organ transplants
  • Elective, cosmetic and/or experimental procedures
  • Pregnancies-normal, uncomplicated pregnancies, excluding caesarean section and childbirth well-baby care
  • Medicare or Medicaid co-payments and deductibles
  • Services provided by, or available to you from state, federal, and local health programs
  • Preventative dental
  • Services related to, or provided by, residential and/or shelter care facilities
  • Drugs, devices or procedures primarily utilized for weight reduction and complications directly related to such drugs, devices or procedures
  • There may be other services that Kootenai County will not pay for. If you have any questions, contact this office.

    Main County Administration Building
    Physical Address: 451 Government Way, Coeur d'Alene, Idaho 83814 Mailing Address: PO Box 9000, Coeur d'Alene, Idaho 83816-9000
    Main Phone Number: (208) 446-1000 Contact Us
    Click here for directions to the County Administration Building and Courthouse.