Amber Conklin
Transit Program Specialist
Contact Us: Click Here
P: (208) 446-1616
F: (208) 446-1039

Physical Address:
400 Northwest Blvd
Coeur d'Alene, Idaho 83814
Click here for map.

What is Paratransit and Who Qualifies?

*Please note that all of our regular buses are accessible and lift equipped.

Paratransit eligibility is based on an individual's functional ability to use the fixed route system; it is not based on a medical diagnosis or meeting the broader ADA definition of "disability." Simply having a disability does not make you eligible for complementary paratransit under the ADA.

The perception of ADA complementary paratransit as "a transportation system for the disabled" is common, but misguided. The ADA is a civil rights law, not a social service program. In terms of transportation, this means that its primary function is to remove the barriers that prevent people with disabilities from using the existing transportation system, not to provide separate, "special" services.

Our transit system is accessible and usable by persons with disabilities, including wheelchair users.

Under the ADA, complementary paratransit acts as a "safety net" for people with disabilities whose disability still prevent them-not merely makes use more difficult-from using the fixed route system, even when it's fully accessible. The process a transit authority uses to determine eligibility for a person with a disability is found in §37.123(e) of the DOT ADA regulations.

Main County Administration Building
Physical Address: 451 Government Way, Coeur d'Alene, Idaho 83814 Mailing Address: PO Box 9000, Coeur d'Alene, Idaho 83816-9000
Main Phone Number: (208) 446-1000 Contact Us
Click here for directions to the County Administration Building and Courthouse.