*Please note that all of our regular buses are accessible and lift equipped.
Paratransit eligibility is based on an individual's functional ability to use the fixed route
system; it is not based on a medical diagnosis or meeting the broader ADA definition of
"disability." Simply having a disability does not make you eligible for complementary
paratransit under the ADA.
The perception of ADA complementary paratransit as "a transportation system for the
disabled" is common, but misguided. The ADA is a civil rights law, not a social service
program. In terms of transportation, this means that its primary function is to remove the
barriers that prevent people with disabilities from using the existing transportation
system, not to provide separate, "special" services.
Our transit system is accessible and usable by persons with disabilities, including wheelchair users.
Under the ADA, complementary paratransit acts as a "safety net" for people with
disabilities whose disability still prevent them-not merely makes use more
difficult-from using the fixed route system, even when it's fully accessible. The
process a transit authority uses to determine eligibility for a person with a disability is
found in §37.123(e) of the DOT ADA regulations.
Main County Administration Building
Physical Address: 451 Government Way, Coeur d'Alene, Idaho 83814
Mailing Address: PO Box 9000, Coeur d'Alene, Idaho 83816-9000