Scott Thorsness
Veteran Services Director
Email: Click Here
P: (208) 446-1090
F: (208) 446-1093

Physical Address:
120 E. Railroad Ave
Post Falls, Idaho 83854
Click here for map.

Office Hours:
Monday-Friday 8:30 a.m. to 5:00 p.m.


The Veterans Service Officer acts as an advocate for veterans and their dependents. The Officer provides technical assistance in obtaining a wide range of entitled veteran benefits, such as:

  • disability compensation
  • re-opened claims
  • VA pensions and home loan applications
  • dependency and indemnity compensation
  • burial benefits
  • hospitalization, medical, counseling and rehabilitation care
  • correction of military records
  • military retirement issues
  • awards and decorations
  • reemployment rights

The Veterans' Van, used to transport veterans to medical facilities in the area, may be reserved by calling 1-800-325-7940 at least 48 hours prior to departure time.

Veteran Services


Mission Statement

To provide an atmosphere of caring, understanding and confidentiality, while serving with respect and integrity, Kootenai County Veterans and Veteran's family members. Acting as an advocate for the Veteran to the VA in filing for VA Benefits.


Main County Administration Building
Physical Address: 451 Government Way, Coeur d'Alene, Idaho 83814 Mailing Address: PO Box 9000, Coeur d'Alene, Idaho 83816-9000
Main Phone Number: (208) 446-1000 Contact Us
Click here for directions to the County Administration Building and Courthouse.
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