The Ring-a-Ride program is for service area residents over the age of 65 who have a physical mobility challenge and/or live where public transportation is insufficient, unavailable, or inappropriate.

What is a Ring a Ride and Who Qualifies


Riders must be able to perform the following functions independently or with/by a companion:

  • Carry their own packages or bags in one trip. Carts are allowed but drivers will not carry bags
  • Make appointments
  • Self-ambulate by walking, or through use of a mobility device, or assisted as needed by a companion
  • Wait at a prearranged pick up spot, we are not a door-to-door service

Types of Services

Ring-a-Ride will provide preset shopping trips on specific days to specific areas by appointment only. Other destinations and appointment times may be available as scheduling permits. No more than eight (8round trips are allowed at this time.

Service Hours

Service hours are:

  • Monday through Friday:
    First pickup at 6 a.m. and last drop-off at 6 p.m.
  • Saturday
    First pickup at 9 a.m. and last drop-off at 3 p.m.

Except on the following holidays:

  • New Year’s Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Christmas

Dispatch Hours

Reservations are accepted:

  • Monday through Friday
    8 a.m. to 5 p.m. (closed between noon and 1 p.m. for lunch.)
  • The reservation office is closed on Saturdays and Sundays

Please leave a message on the service if needed, please refrain from repeated calls as the dispatcher will call you back by the next business day.

Non-Emergency Medical Trips

Trips to Kootenai Health destinations will be referred to Kootenai Health Transportation.

More Information

For more information, please call 208-446-1616, or refer to the user guide (PDF). Accessible formats are available by request.

The Dos and Donts Rider Policy