Riders must be able to perform the following functions independently or with/by a companion:
- Carry their own packages or bags in one trip. Carts are allowed but drivers will not carry bags
- Make appointments
- Self-ambulate by walking, or through use of a mobility device, or assisted as needed by a companion
- Wait at a prearranged pick up spot, we are not a door-to-door service
Types of Services
Ring-a-Ride will provide preset shopping trips on specific days to specific areas by appointment only. Other destinations and appointment times may be available as scheduling permits. No more than eight (8) round trips are allowed at this time.
Service hours are:
- Monday through Friday:
First pickup at 6 a.m. and last drop-off at 6 p.m.
First pickup at 9 a.m. and last drop-off at 3 p.m.
Except on the following holidays:
- New Year’s Day
- Memorial Day
- Independence Day
- Labor Day
Reservations are accepted:
- Monday through Friday
8 a.m. to 5 p.m. (closed between noon and 1 p.m. for lunch.)
- The reservation office is closed on Saturdays and Sundays
Please leave a message on the service if needed, please refrain from repeated calls as the dispatcher will call you back by the next business day.
Non-Emergency Medical Trips
Trips to Kootenai Health destinations will be referred to Kootenai Health Transportation.
For more information, please call 208-446-1616, or refer to the user guide (PDF). Accessible formats are available by request.