County Updates Related to COVID-19

For virus-related updates, please visit the Panhandle Health District website, or the Center for Disease Control.

Outside doors to the County Administration Building located at 451 Government Way in Coeur d’Alene, have been locked. We ask that anyone exhibiting symptoms of illness PLEASE not schedule appointments, visit county offices, or attend public meetings at this time for the health & safety of our staff and our community

                                                                                                                                            

This is intended to be a quick reference page for information on the availability of county services as we address Coronavirus concerns in our community. It is the County’s hope that residents make every effort to mitigate the transfer of the virus. Panhandle Health District is the local lead for information and their website is updated often.

COUNTY DEPARTMENT SERVICE UPDATES

•  AIRPORT / PAPPY BOYINGTON FIELD

Effective March 19, 2020, airport services are available by appointment only, in an effort to practice recommended social distancing protocols. To schedule an appointment, please email kcair@kcgov.us or call (208) 446-1860. Please note that these changes affect administrative services only; airport operations are continuing as usual. These steps were taken out of an abundance of caution for the health and safety of our tenants, especially those who are part of the vulnerable categories for this virus.

•  ASSESSOR’S OFFICE

Effective March 19, 2020, services are available by appointment only, in order to help us maintain operational capacity. Please know that many of the services our department provides can be handled by phone or via email. If you have general property ownership/valuation questions, need to complete an exemption application (homeowner’s, timber, agricultural) or tax reduction benefit application (circuit breaker, disabled veteran), or need other assistance, please call (208 ) 446-1500 or email kcassr@kcgov.us for assistance. You can view our press release in the section below.

March 23, 2020 Update: Governor Brad Little extended the application deadline for  tax reduction benefit applications. Read more here.

•  BOARD OF COMMISSIONERS

As of March 24, 2020, no public meetings of the County Commissioners (BOCC) have been cancelled; however, we are asking that any individuals who are exhibiting symptoms of illness call in to participate in the meeting rather than attend in person. Anyone who wishes to speak at a public meeting can call (208) 446-1600 for conference call information. Those wishing to view meeting but not participate can watch our public meetings online here. The majority of our public meetings will be available via live stream over the coming weeks. You can view the BOCC meeting calendar and agendas here.

Customer service in the BOCC office will be limited at this time. Please call (208) 446-1600 if you need assistance.

NOTE: All advisory board meetings through the end of March have been cancelled.

•  COMMUNITY DEVELOPMENT (PLANNING & BUILDING DEPARTMENT)

As of March 19, 2020, the Community Development department has closed its doors to face-to-face, general public access. Most services remain available through telephone or email communications. Building and Zoning inquiries, pre-application, and submittal meetings will be conducted via phone or Skype. Project applications and supporting documentation can be submitted electronically through Box.com in accordance with provided instructions. Site disturbance and building permit applications must be submitted electronically through the ETRAKIT system; a link is available here. Payments can be made over the phone or by mail. 

Requested building site inspections are being performed as usual. If you have any questions, please email kcbp@kcgov.us or call (208) 446-1070.

•  DEPARTMENT OF MOTOR VEHICLES

Effective March 25, 2020, services are available by mail or drop box only at both the Coeur d’Alene and Post Falls DMV locations. if you have questions, please call or email one of our offices: Coeur d’Alene - Cdadmv@kcgov.us -  (208) 446-1580 / Post Falls - PFdmv@kcgov.us - (208) 446-1590

A drop boxes are available in parking lot at both locations. For information from the Idaho Transportation Department (ITD) on emergency extensions for drivers’ license & vehicle registration renewals, click here. (See: Notice of Emergency Extensions) ITD has announced a 90-day deferral on existing credentials expiring between March 1st and May 31st. 

ITD - (208) 334-8000 - https://itd.idaho.gov/wp-content/uploads/2020/03/DMV-ExtensionFAQ.pdf   

•  DRIVERS’ LICENSING OFFICE

Effective March 26, 2020, in accordance with the Stay-Home Order issued by Governor Brad Little, the Drivers’ License Office is CLOSED. All services have been suspended until after the 21 day mandate. If you made an appointment through QLess, you should have received a cancellation notice. If you have questions regarding extensions, please see the Idaho Department of Transportation website.


IDAHO DEPARTMENT OF TRANSPORTATION - CLICK HERE


•  ELECTIONS OFFICE

Effective March 19, 2020, Elections Office services will be available to the public by phone or website only. Please call 208-446-1030 for any election-related question or visit our website - CLICK HERE. You can also email or fax any correspondence to kcelections@kcgov.us or 208-446-2184.  Absentee ballot requests, registration cards and return envelopes will be located outside the main door, while a secure drop box will also be made available to return any correspondence at the Elections Office (1808 N. 3rd St., Coeur d’Alene). You can also mail correspondence to PO Box 9000, Coeur d’Alene, ID 83816-9000. The Idaho Secretary of State has launched a new webpage that allows voters to easily apply for an absentee ballot. Please visit their website by clicking here for more information.

•  FAIRGROUNDS

Our number one goal is to maintain the health & safety of our community we serve, our staff, and our event promoters. Because of this, and based on recommendations from Panhandle Health & the Idaho Department of Health & Welfare, all events are postponed as of March 16, 2020. We are working closely with event promoters to find new dates on the calendar for all of your favorite events. If you have any questions, please contact us at (208) 765-4969.

•  JUVENILE DETENTION

We would like to assure you the health and safety of the juveniles in our care is our primary concern. Our nurse is monitoring everyone’s health daily. The risk for exposure to our current juvenile population is individuals entering the facility who have been exposed. Our staff are maintaining a high standard of preventative measures to limit exposure. We are asking law enforcement, attorneys and counselors to consider phone appointments when possible. Only essential professional visitors are permitted to enter the facility.

Visitation for Parents/Guardians/Grandparents will be conducted by telephone on Saturdays and Sundays between 10:00-11:30 a.m. and 2:00 – 4:00 p.m. Please call to schedule a 15-minute phone appointment. If you cannot be available during this time, please contact our office. Juveniles will still have normal access for phone use through Telemate.

Court hearings are being conducted by video only. Parents / Guardians / Grandparents may attend from the JJC or the primary custodial Parents or Guardians may attend at the JDC. Visitors that do not have a legal reason to be in court will NOT be permitted.

Any person accessing our facility will be required to wash their hands in our lobby and use hand sanitizer after screening. If you are exhibiting any symptoms of illness, you will not be allowed into the facility. As this situation evolves, our policies and procedures may change. Our Administration will provide updates, as they are available. Thank you for your patience.

•  RECORDER’S OFFICE

Effective March 19, 2020, Recorder’s Office services are available to the public by phone, website, or in person by appointment only. Please call 208-446-1480 or email kcro@kcgov.us to schedule an appointment. No Saturday appointments will be accepted at this time - appointment times will be scheduled Monday through Friday, 8AM to 5PM. Marriage applications will still be accepted until 5:00PM. For over-the-counter recordings, there will be a secure drop box outside the office in which customers may place their documents and check or money order for the recording. A self-addressed envelope must be attached in order to return the document. E-Recordings will continue as normal.

Passport applications will not be accepted past 2:45PM. No expedited passport applications can be accepted at this time. Please know that routine application processing may be delayed due to service changes at the Seattle passport agency.

More information can be found on the Recorder’s website - CLICK HERE 

•  SHERIFF’S OFFICE ADMINISTRATION

Effective March 18, 2020, the Sheriff’s Office will be limiting the number of individuals allowed in the lobby to three people at a time. In addition, fingerprint processing has been temporarily suspended (which includes citizens completing Concealed Carry Permits). If you need to file a police report, please call (208) 446-1300.

The Sheriff’s Labor Program and Work-In-Lieu-of-Probation Program are also impacted at this time. Per the First Judicial District, KCSO and the Juvenile Detention Facility have been ordered that anyone scheduled to attend one of these programs to not attend for 60 days. All current orders have also been extended by 60 days. In addition, all current orders and judgements requiring defendants to perform community service hours are also extended for 60 days.

•  SOLID WASTE

As an essential infrastructure component, Solid Waste will continue to function as effectively as possible during the COVID-19 crisis for the patrons of Kootenai County. An essential part of operating a Solid Waste department relates to the health and safety of our staff and the general public. 

To help in this continued effort, our temporary recommendations to all the patrons who visit one of our Solid Waste sites include: 

  • If you are sick with any ailment, please stay home.
  • Bag your garbage if possible. Bagged garbage reduces exposure to all personnel.
  • Utilize your curbside collection service to maximum potential & minimize your number of visits.
  • Try to maintain a social distance of at least six feet from others. Avoid non-essential contact with our crew members, admin staff, and other public members while utilizing our services.

Solid Waste Transfer Stations will continue to be open regular hours at this time; the Administration office is currently closed to the public but can be reached via phone, website or social media. We ask you to limit contact with others while onsite; please delay non-essential functions while at our sites. If you have any questions, please call our office at (208) 446-1430.

•  TREASURER’S OFFICE

Effective March 19, 2020, services are available by appointment only. To schedule an appointment, call (208) 446-1005 or email kctr@kcgov.us. A drop box for payments is available in the county administration building during regular business hours for anyone who needs to make a payment but prefers not to send it in the mail.

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