County Updates Related to COVID-19
The County Administration Building (located at 451 Government Way in Coeur d’Alene) remains open to the public. However, we ask that anyone exhibiting symptoms of illness PLEASE not schedule appointments, visit county offices, or attend public meetings at this time for the health & safety of our staff and our community
This is intended to be a quick reference page for information on the availability of county services as we address Coronavirus concerns in our community. It is the County’s hope that residents make every effort to mitigate the transfer of the virus. Panhandle Health District is the local lead for information and their website is updated often.
COUNTY DEPARTMENT SERVICE UPDATES
• AIRPORT / PAPPY BOYINGTON FIELD
Airport services are open to the public. in an effort to practice recommended social distancing protocols.
• ASSESSOR’S OFFICE
Office capacity will continue to be limited to 4 customers at a time. Please know that many of the services our department provides can be handled by email. If you have general property ownership/valuation questions, need to complete an exemption application (homeowner’s, timber, agricultural) or tax reduction benefit application (circuit breaker, disabled veteran), or need other assistance, please email firstname.lastname@example.org for assistance.
• BOARD OF COMMISSIONERS
All public meetings of the County Commissioners (BOCC) will all be held in rooms 1A & 1B of the county administrative building until further notice to allow for physical distancing. All posted agendas include information regarding telephonic participation. Those wishing to watch without participating can do so on our YouTube channel (Kootenai County Idaho). (Watch our public meetings online here). You can view the BOCC meeting calendar and agendas here.
NOTE: Advisory board meetings will be held as virtual/online meetings. See the agenda page for individual board details.
• COMMUNITY DEVELOPMENT (PLANNING & BUILDING DEPARTMENT)
Community Development is closed to the public until further notice. Services are available through telephone or email communications.Please email email@example.com or call (208) 446-1070 with any questions. We will also continue to accept and perform inspections that are scheduled either by phone or through this website. Site disturbance and building permit applications must be submitted electronically through the ETRAKIT system; a link is available here. Payments can be made over the phone or by mail.
Requested building site inspections are being performed as usual. If you have any questions, please email firstname.lastname@example.org or call (208) 446-1070.
• DEPARTMENT OF MOTOR VEHICLES
Regular business hours are 8:30 a.m. to 5:00 p.m. M-F Customers can use the QLess appointment system (available on our website or on any mobile device) to set an appointment up to 45 days in advance. Both Coeur d'Alene and Post Falls vehicle licensing locations are also serving walk-in customers as time allows. Walk-in customers must sign in at the kiosk to receive a place in line. Customers are asked to please refrain from crowding the indoor waiting area when arriving at the office. When significant staff time is necessary to monitor capacity and sanitize over-crowded areas, it affects the number of customers we are able to serve.
Because we expect a heavy demand in service, we encourage renewal customers to submit renewal payments by drop box or mail. Drop boxes are available in the parking lots of both locations. Any vehicle registration with an expiration date between September 1, 2020 and December 31, 2020, is subject to an extension through January 31, 2021. For information from the Idaho Transportation Department (ITD) on emergency extensions for drivers’ license & vehicle registration renewals, click here. (See: Notice of Emergency Extensions)
ITD - (208) 334-8000 - https://itd.idaho.gov/wp-content/uploads/2020/10/DMV_Emergency_Extension.pdf
• District Court
• DRIVERS’ LICENSING OFFICE
Services are available by appointment only at both the Coeur d’Alene and Post Falls locations. Appointments can be made using the QLESS app or by accessing QLESS through our website. Questions can be directed to email@example.com or call (208) 446-1340. If you have questions regarding extensions, please see the Idaho Department of Transportation website.
IDAHO DEPARTMENT OF TRANSPORTATION - CLICK HERE
• ELECTIONS OFFICE
The Elections Office resumed regular office hours, 8:00 a.m. to 5:00 p.m., Monday through Friday. Absentee ballot requests, registration cards and return envelopes are located outside the main door, while a secure drop box will also be made available to return any correspondence at the Elections Office-1808 N. 3rd St. Coeur d’Alene. You can also mail any correspondence to PO Box 9000, Coeur d’Alene, ID 83816-9000.
Our number one goal is to maintain the health & safety of our community we serve, our staff, and our event promoters. If you have any questions, please call (208) 765-4969 or email firstname.lastname@example.org if you have any questions.
• JUVENILE DETENTION
We would like to assure you the health and safety of the juveniles in our care is our primary concern. Our nurse is monitoring everyone’s health daily. The risk for exposure to our current juvenile population is individuals entering the facility who have been exposed. Our staff are maintaining a high standard of preventative measures to limit exposure.
ALL VISITORS ARE REQUIRED TO WEAR A MASK OR FACIAL COVERING AND BE SCREENED!
We ask law enforcement, attorneys and counselors, and other professionals to consider phone appointments when possible. Only essential professional visitors are permitted to enter the facility.
Visitation for Parents/Guardians/Grandparents will be conducted by telephone on Saturdays and Sundays between 10:00-11:30 a.m. and 2:00 – 4:00 p.m. Please call to schedule a 15-minute phone appointment. If you cannot be available during this time, please contact our office. Juveniles will still have normal access for phone use through Telemate.
Court hearings are being conducted by video only. Parents / Guardians / Grandparents may attend from the JJC or the primary custodial Parent(s) or Guardian(s) may attend at the JDC. Visitors that do not have a legal reason to be in court will NOT be permitted.
Any person accessing our facility will be required to wash their hands in our lobby and use hand sanitizer after screening. If you are exhibiting any symptoms of illness, you will not be allowed into the facility.
As this situation evolves, our policies and procedures may change. Our Administration will provide updates, as they are available. Thank you for your patience.
• PARKS & WATERWAYS
The Parks & Waterways office is open to the public and all boat launch facilities, recreational trails, and parks are open. We encourage you to enjoy our facilities while maintaining social distancing and other CDC and Panhandle Health recommended safety procedures.
Be assured that we always keep our restrooms cleaned and stocked, but please be aware that due to limited supplies of toilet paper, our restrooms may be out until paper products are readily available again. Please remember that our facilities are “Pack it in, Pack it out”. Plan to take your trash with you.
For boat launch pass information, please click here..
• RECORDER’S OFFICE
The Recorder’s Office is open to the public during regular business hours, 9:00 a.m. to 5:00 p.m., Monday through Friday. Effective October 1, 2020, the Recorder's Office will no longer be open on Saturdays.
Passport applications are accepted until 3:45 p.m.Currently, the time frame for expedited passports are taking 4-6 weeks. Routine service is taking 10-12 weeks. These times are subject to change.
More information, including specific information on passport and marriage license application requirements, can be found on the Recorder’s website - click here.
• SHERIFF’S OFFICE ADMINISTRATION
he Sheriff’s Office is continuing to limit the number of individuals allowed in the lobby to three (3) people at a time. In addition, fingerprint processing is by appointment only, and only available on Fridays. To make an appointment, call 208-446-1300. If you need to file a police report, please call (208) 446-1300. Masks are required to enter the building and may not be removed until you leave.
The Sheriff’s Labor Program and Work-In-Lieu-of-Probation Program continue to be impacted at this time. Call or email us at email@example.com if you have any questions.
• SOLID WASTE
All Solid Waste services are fully operational and available to citizens of Kootenai County. Our primary focus continues to be the safe and efficient collection of waste and disposal. For continued updates on service and amenities, please check our website and social media. If you have any questions, please call our office at (208) 446-1430
• TREASURER’S OFFICE
Treasurer’s Office Open By Appointment Only
Appointments can be made by calling the Treasurer’s Office at (208) 446-1005 or by emailing a request to firstname.lastname@example.org. The office is open from 9:00 a.m. to 5:00 p.m., Monday through Friday. A payment drop box is also available outside the office door.