COVID-19 continues to affect local business operations, especially those offices that deal in high volume transactions, such as Kootenai County VLD. Social distancing and mask mandates remain in effect. For updated information, consult the Idaho State webpage, or the Idaho Panhandle Health District webpage.
October 30, 2020 - ITD Press Release: Non-commercial vehicle licenses expiring between September and December 2020 now have until January 31, 2021 to renew. Vehicle Licensing offices are currently experiencing service delays due to implantation issues with Idaho Transportation Department's new GEM vehicle licensing system.
The Idaho State Transportation Department (ITD) replaced their legacy system from October 10, 2020 through October 12, 2020. This system change has significantly impacted the operations of the Kootenai County VLD. Please anticipate longer wait times and delays in processing at all vehicle licensing offices in the State.
At this time there are minimal capabilities for the Kootenai County VLD to service walk-in customers. As a result, walk-in transactions are discouraged. The public is encouraged to avoid delays by using DMV’s online services to renew vehicle registrations.
For more information and resources visit www.dmv.idaho.gov or call the DMV Customer Contact Center at (208) 334-8000.