Frequently Asked Questions

Juveniles are provided the opportunity to make collect/prepaid phone calls to parents, grandparents, legal guardian during their recreation time. They can contact their probation officers and attorneys at no cost. They cannot receive incoming calls.  

Juveniles can only call numbers that have been approved and added by our staff to our system. Be sure to contact our facility to verify your phone number and get your juveniles facility issued PIN. Follow the directions (PDF)  to place a deposit on your phone number. 

Authorized Visitors

Regular Visiting 

(Parents, Grandparents, and Legal Guardians only)

Regular visitation is on Saturdays and Sundays by appointment only.

Visitation slots are scheduled by phone, in 30 minute time slots.  

Special visitation:

Special visitation is reserved for parents, grandparents and guardians that are unable to attend regular visitation.

These visits may be granted on a case by case basis and will be scheduled outside of the normal visitation hours.

Special visits are scheduled by appointment only and must have pre-approval.

Visitors will be denied access to the facility if they are believed to be under the influence of drugs or alcohol, or are experiencing symptoms of illness.

Please call (208) 446-1900 to schedule a visitation

1. All visits are "no contact" and visitors must sign in prior to entry.
2. Picture identification must be presented each time you visit to verify your identity.
3. Visitors are routinely requested to empty their pockets prior to entering for visits, and may be subject to a search. If visitors refuse, their visitation may be denied.
4. Visitors will be denied access to the facility if they are believed to be under the influence of drugs or alcohol.
5. Personal property and/or anything that could be considered hazardous and/or dangerous is not allowed inside the facility. This includes, but is not limited to:
   • All purses
   • Cigarette lighters
   • Large belt buckles
   • Matches
   • Pocketknives
   • Sunglasses
   • Wallets
   • Etc.
6. Visitors must remove any chewing tobacco, gum, or candy from their mouths prior to entering the secure part of the facility.
7. If a visitor passes contraband or other unauthorized items to Juvenile Detention Center (JDC) residents, the visitor's right to visit will be suspended and/or permanently denied. Any passing of contraband will result in a criminal complaint being filed against the visitor.
8. The following clothing items are not permitted during visitation: 
   • Bare feet
   • Jackets or coats
   • Revealing shorts
   • See-through shirts/blouses
   • Swimsuits
   • Tank tops
   • Tube tops

Yes, the facility Nurse works Monday through Friday. Please advise staff of any medical issues, including medication requirements, allergies or any special care instructions.

Yes, the facility Clinician works Monday through Friday. The Clinician works with other agencies to help connect juveniles with services when necessary and conducts risk assessments. Formal Counseling is not conducted.

Juveniles may receive mail and are given 2 stamps per week if they wish to send mail. Additional stamps can be brought in for them if desired. A return address is required and must include full name and address of sender.

Example of addressing mail:
(Name of Juvenile)
c/o Juvenile Detention Center
P.O. Box 9000
Coeur d'Alene, ID 83816

• Books, not hardcover. They can have up to 4 in their room at a time. Books remain in facility.
• Deck of Cards (Must be new and in sealed package)
• Carmex or similar (In squeeze tube, sealed bubble package)
• Photographs-no Polaroid type (up to 5)
• Magazines (from list)
  • Better Homes and Gardens Time
  • Car and Driver
  • Dirt Bike
  • Field and Stream
  • People
  • Newsweek
  • Popular Mechanics
  • Popular Science
  • Reader's Digest
  • Snowboarder
  • Sound and Vision
  • Sports Illustrated
  • Sports Illustrated for Kids
  • Stereo Review
  • Teen People
  • Teen Skiing