Message from the Director

About your Veteran Services Officer

Tom served enlisted and as an officer in the Unites States Marine Corps and retried as a CWO4. His service spanned 30 years as a Utilities Electrician to an Engineer Utilities Officer with duties as an operations planner, company commander, and a maintenance and logistics officer.  During his career, Tom had multiple combat tours in Iraq and Afghanistan.  He also spent time on the DMZ in South Korea and participated in operations in the Philippines and Thailand.  Tom served aboard the USS Belleau Wood and USS Tarawa. 

His duty assignments include:

  • Boot Camp – San Diego, CA
  • Engineer School for basic and advanced MOS training -- Camp Lejeune, NC 
  • The Basic School officer training and other advance training -- Quantico, VA 
  • 2nd LAAM BN, MACS-1, and MWSS 371 -- MCAS Yuma, AZ 
  • 7th Engineer Support Bn, 9th Communications Bn, and 1rd Maintenance Bn.-- Camp Pendleton, CA 
  • 7th Communications Bn, 9th Engineer Support Bn and Camp HQ -- Camp Hansen, Okinawa, Japan 
  • 3rd Maintenance Battalion -- Camp Foster, Okinawa, Japan  
  • Depot HQ, Facilities Maintenance -- MCRD San Diego, CA  
Thomas Franks

Home Life

Tom was born on MCAS Cherry Point, NC and raised on Marine Corps installations throughout the country.  Tom’s dad served in the Marine Corps for over 30 years. Tom Attended high school in Yuma, AZ and Jacksonville, NC.  He has a Bachelor’s Degree in Business and Management and several associate degrees.  After completing his military service, Tom became a licensed Skilled Nursing Home Administrator with the states of Idaho and California.  He and his wife have resided in Kootenai County since December of 2016, and have three children and three grandchildren.  Tom loves spending time with his family, participating in his church and community.  He also enjoys pretty much anything outside to include fishing, boating site-seeing, being a foody, concerts, sporting events, and sharing sea stories with his fellow veterans. 

A Word from the VSO

Our team is committed to being advocates for the Veteran and his/her family members.  We are committed to giving outstanding service and assistance. Our office excels at providing information and assistance in preparation of VA Claims paperwork. We can answer your questions on VA Benefits and direct you to resources that can help you successfully navigate through the Department of Veterans Affairs. We are all Veterans in the VSO Office.  We speak your language.  Outside of VA related issues, we can often help point veterans and families the right direct with other veteran related issues.  We will always do what we can. Best of all, our services are free.  Give us a call, drop-by and/or visit us. We are here for you!